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SutiCRM is web based customer relationship management software that automates the processes of marketing, sales, support and contracts from a single platform. The online business CRM software helps organizations nurture new leads and engage with new customers while building stronger relationships with existing ones. The easy-to-use web CRM software meets requirements for businesses of all sizes.

Why SutiCRM?

Management Benefits

  • Reduce marketing and sales overhead
  • Easy customization and seamless integration with other solutions
  • Real-time insight into overall sales and marketing performance
  • Explore dynamic dashboards and reports
  • Build stronger and lasting relationships with customers
  • Automatic billing and renewal of existing contracts.

Sales Benefits

  • 360 degree view of customer data and follow-up activities
  • Quickly respond to customer issues and reduce resolution time
  • Track and improve individual salesperson’s performance
  • Real-time access to customer data, interactions and follow up daily team activities
  • Update real-time information on the go

Key Features

Automate your complete marketing-to-support cycle.

  • Email campaigns
  • Contact management
  • Capture web leads
  • Track email status (who received, opened, bounced and etc.)
  • Email campaign metrics
  • Calculate campaign ROI
Sales Force Management
  • Leads and opportunities
  • Sales pipeline reports
  • Custom sales dashboards
  • Sales forecasts
  • Waterfall chart
  • Custom quotes
  • Sales order & invoices
  • Activity management
  • Territory management
  • Account management
Customer Support
  • Support cases and ticket management
  • Customer Service dashboard
  • Automated case creation from email
  • Automated case alerts
  • Knowledgebase with common issues and resolutions
  • Contract management
  • Customer profile
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